Refund policy

Refund Policy

At Lucky Fours, customer satisfaction is our priority. We offer a straightforward refund policy to ensure your peace of mind when shopping with us.

30-Day Refund Window

You have 30 days from the date of purchase to request a refund for unused and unopened items in their original condition.

Refund Process

To initiate a refund, please contact our support team at support@luckyfours.com with your order number and reason for return. We will provide you with return shipping instructions. Once we receive and inspect your item, refunds will be processed within 5-7 business days to your original payment method.

Refund Conditions

Items must be unused, unopened, and in their original packaging. The product must not show signs of wear or damage caused by customer use.

Refund Exceptions

The following items are not eligible for refund: customized or personalized products, clearance items marked as final sale, items purchased more than 30 days ago, and products damaged due to customer misuse or negligence.

Shipping Costs

Refund shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.